1 INTRODUCTION 30
1.1 STUDY OBJECTIVES 30
1.2 MARKET DEFINITION 30
1.3 INCLUSIONS AND EXCLUSIONS 31
1.4 STUDY SCOPE 32
1.4.1 MARKETS COVERED 32
FIGURE 1 INTERACTIVE KIOSK MARKET SEGMENTATION 32
1.4.2 REGIONAL SCOPE 32
1.4.3 YEARS CONSIDERED 33
1.4.4 CURRENCY CONSIDERED 33
1.4.5 UNITS CONSIDERED 33
1.5 LIMITATIONS 33
1.6 STAKEHOLDERS 34
1.7 SUMMARY OF CHANGES 34
1.8 IMPACT OF RECESSION 35
2 RESEARCH METHODOLOGY 36
2.1 RESEARCH DATA 36
FIGURE 2 INTERACTIVE KIOSK MARKET: RESEARCH DESIGN 36
FIGURE 3 INTERACTIVE KIOSK MARKET: RESEARCH APPROACH 37
2.1.1 SECONDARY DATA 38
2.1.1.1 List of major secondary sources 38
2.1.1.2 Key data from secondary sources 38
2.1.2 PRIMARY DATA 39
2.1.2.1 Primary interview participants 39
2.1.2.2 Breakdown of primaries 39
2.1.2.3 Key data from primary sources 40
2.1.2.4 Key industry insights 40
2.2 FACTOR ANALYSIS 41
FIGURE 4 REVENUE GENERATED FROM SALES OF INTERACTIVE KIOSKS 41
FIGURE 5 INTERACTIVE KIOSK MARKET: REVENUE ANALYSIS OF NCR VOYIX CORPORATION 41
2.3 MARKET SIZE ESTIMATION METHODOLOGY 42
FIGURE 6 INTERACTIVE KIOSK MARKET SIZE ESTIMATION METHODOLOGY 42
2.3.1 BOTTOM-UP APPROACH 42
2.3.1.1 Approach to arrive at market size using bottom-up analysis (demand side) 42
FIGURE 7 INTERACTIVE KIOSK MARKET: BOTTOM-UP APPROACH 43
2.3.2 TOP-DOWN APPROACH 43
2.3.2.1 Approach to arrive at market size using top-down approach (supply side) 44
FIGURE 8 INTERACTIVE KIOSK MARKET: TOP-DOWN APPROACH 44
2.3.3 GROWTH PROJECTION AND FORECAST-RELATED ASSUMPTIONS 44
TABLE 1 INTERACTIVE KIOSK MARKET GROWTH ASSUMPTIONS 44
2.4 MARKET BREAKDOWN AND DATA TRIANGULATION 45
FIGURE 9 INTERACTIVE KIOSK MARKET: DATA TRIANGULATION 45
2.5 RESEARCH ASSUMPTIONS 46
TABLE 2 INTERACTIVE KIOSK MARKET: RESEARCH ASSUMPTIONS 46
2.6 RESEARCH LIMITATIONS 47
2.7 RISK ASSESSMENT 47
TABLE 3 INTERACTIVE KIOSK MARKET: RISK ASSESSMENT 47
2.8 PARAMETERS CONSIDERED TO ANALYZE RECESSION IMPACT 47
TABLE 4 INTERACTIVE KIOSK MARKET: PARAMETERS CONSIDERED TO ANALYZE RECESSION IMPACT 47
3 EXECUTIVE SUMMARY 48
FIGURE 10 INTERACTIVE KIOSK MARKET, 2020–2029 (USD MILLION) 48
FIGURE 11 CASINO SELF-SERVICE KIOSKS TO DEPICT HIGHEST CAGR DURING FORECAST PERIOD 49
FIGURE 12 BANK KIOSKS TO REGISTER HIGHER CAGR IN INTERACTIVE KIOSK MARKET FROM 2024 TO 2029 49
FIGURE 13 TRANSPORTATION VERTICAL TO ACCOUNT FOR LARGEST MARKET SHARE IN 2029 50
FIGURE 14 NORTH AMERICA HELD LARGEST SHARE OF INTERACTIVE KIOSK MARKET IN 2023 50
4 PREMIUM INSIGHTS 52
4.1 ATTRACTIVE OPPORTUNITIES FOR PLAYERS IN INTERACTIVE KIOSK MARKET 52
FIGURE 15 RAPID TECHNOLOGICAL ADVANCEMENTS TO CREATE LUCRATIVE OPPORTUNITIES FOR PLAYERS IN INTERACTIVE KIOSK MARKET 52
4.2 INTERACTIVE KIOSK MARKET, BY OFFERING 52
FIGURE 16 SOFTWARE & SERVICES OFFERING TO RECORD HIGHER CAGR IN INTERACTIVE KIOSK MARKET BETWEEN 2024 AND 2029 52
4.3 INTERACTIVE KIOSK MARKET FOR VENDING KIOSKS, BY TYPE 53
FIGURE 17 FOOD & BEVERAGE VENDING KIOSKS TO REGISTER HIGHER CAGR DURING FORECAST PERIOD 53
4.4 INTERACTIVE KIOSK MARKET FOR TRANSPORTATION VERTICAL, BY TYPE 53
FIGURE 18 SELF-SERVICE KIOSKS TO EXHIBIT HIGHER CAGR IN INTERACTIVE KIOSK MARKET FOR TRANSPORTATION FROM 2024 TO 2029 53
4.5 INTERACTIVE KIOSK MARKET, BY PANEL SIZE 54
FIGURE 19 17–32″ PANEL SIZE TO DOMINATE INTERACTIVE KIOSK MARKET DURING FORECAST PERIOD 54
4.6 INTERACTIVE KIOSK MARKET, BY REGION 54
FIGURE 20 NORTH AMERICA TO HOLD LARGEST SHARE OF INTERACTIVE KIOSK MARKET IN 2029 54
4.7 INTERACTIVE KIOSK MARKET, BY COUNTRY 55
FIGURE 21 INDIA TO REGISTER HIGHEST CAGR IN INTERACTIVE KIOSK MARKET DURING FORECAST PERIOD 55
5 MARKET OVERVIEW 56
5.1 INTRODUCTION 56
5.2 MARKET DYNAMICS 56
FIGURE 22 INTERACTIVE KIOSK MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES 56
5.2.1 DRIVERS 57
FIGURE 23 INTERACTIVE KIOSK MARKET: DRIVERS AND THEIR IMPACT 57
5.2.1.1 Rising focus on improving shopping experience 57
5.2.1.2 Growing demand for smart parking solutions 58
5.2.1.3 Increasing innovation in touchscreen display technology 59
5.2.1.4 Escalating adoption of self-service solutions in banking & financial sector 59
5.2.2 RESTRAINTS 60
FIGURE 24 INTERACTIVE KIOSK MARKET: RESTRAINTS AND THEIR IMPACT 60
5.2.2.1 Increasing installation and maintenance costs 60
5.2.2.2 High susceptibility to cyber-attacks 60
5.2.3 OPPORTUNITIES 61
FIGURE 25 INTERACTIVE KIOSK MARKET: OPPORTUNITIES AND THEIR IMPACT 61
5.2.3.1 Rising integration of intelligent personal assistant and knowledge navigator technologies 61
5.2.3.2 Increasing demand for smart solutions to manage urban areas 62
FIGURE 26 GLOBAL SMART CITIES MARKET, 2020–2027 62
5.2.3.3 Growing reliance on innovative technologies to add value for customers 63
5.2.3.4 Increasing use of self-service kiosks by elderly people 63
5.2.4 CHALLENGES 64
FIGURE 27 INTERACTIVE KIOSK MARKET: CHALLENGES AND THEIR IMPACT 64
5.2.4.1 Rise in online shopping and banking using mobile phones 64
5.2.4.2 Difficulties in developing kiosks for all weather conditions 65
5.3 TRENDS/DISRUPTIONS IMPACTING CUSTOMERS’ BUSINESSES 65
FIGURE 28 INTERACTIVE KIOSK MARKET: TRENDS/DISRUPTIONS IMPACTING CUSTOMERS’ BUSINESSES 65
5.4 PRICING ANALYSIS 66
5.4.1 AVERAGE SELLING PRICE OF SELF-SERVICE KIOSKS OFFERED BY KEY PLAYERS, 2019–2023 (USD) 66
FIGURE 29 AVERAGE SELLING PRICE OF SELF-SERVICE KIOSKS OFFERED BY THREE KEY PLAYERS, 2019–2023 (USD) 66
5.4.2 AVERAGE SELLING PRICE TREND, BY TYPE (USD) 66
FIGURE 30 AVERAGE SELLING PRICE TREND, BY TYPE, 2020–2029 (USD) 66
TABLE 5 AVERAGE SELLING PRICE OF INTERACTIVE KIOSKS, BY TYPE (USD) 67
5.4.3 AVERAGE SELLING PRICE TREND, BY REGION (USD) 67
TABLE 6 AVERAGE SELLING PRICE OF SELF-SERVICE KIOSKS, BY REGION (USD) 67
5.5 KEY CONFERENCES AND EVENTS, 2023–2025 67
TABLE 7 INTERACTIVE KIOSK: LIST OF KEY CONFERENCES AND EVENTS, 2023–2025 67
5.6 VALUE CHAIN ANALYSIS 69
FIGURE 31 INTERACTIVE KIOSK MARKET: VALUE CHAIN ANALYSIS 69
5.7 ECOSYSTEM/MARKET MAP 70
FIGURE 32 KEY PLAYERS IN INTERACTIVE KIOSK ECOSYSTEM 70
TABLE 8 COMPANIES AND THEIR ROLES IN INTERACTIVE KIOSK ECOSYSTEM 70
5.8 TECHNOLOGY ANALYSIS 71
5.8.1 ARTIFICIAL INTELLIGENCE (AI) 71
5.8.2 CONTACTLESS TECHNOLOGY 72
5.8.3 FACIAL RECOGNITION 72
5.9 PATENT ANALYSIS 73
TABLE 9 LIST OF MAJOR PATENTS RELATED TO INTERACTIVE KIOSKS, 2021–2023 73
FIGURE 33 NUMBER OF PATENTS GRANTED, 2012–2022 75
FIGURE 34 REGIONAL ANALYSIS OF PATENTS RELATED TO INTERACTIVE KIOSKS, 2022 76
5.10 CASE STUDY ANALYSIS 76
5.10.1 KIOSK INFORMATION SYSTEMS INSTALLS EPIC WELCOME KIOSKS IN HOSPITALS TO STREAMLINE CHECK-IN PROCESS 76
5.10.2 BIM’S IMPLEMENTS K27 KIOSKS TO ENHANCE CUSTOMER EXPERIENCE AND SALES 76
5.10.3 DALAND CUSO DEVELOPS TECHNOLOGY USING KIOSKS FROM SOURCE TECHNOLOGIES TO REDUCE WAIT TIMES AT CONNECTICUT DEPARTMENT OF MOTOR VEHICLES 77
5.10.4 MCDONALD’S ADOPTS TOUCHSCREEN KIOSKS TO IMPROVE ORDER PROCESSING AND CUSTOMER EXPERIENCE 77
5.10.5 IKEA LEVERAGES RETAIL KIOSK PLATFORM FROM MERIDIAN KIOSKS TO DEVELOP INSTANT CREDIT SOLUTION 77
5.11 TRADE ANALYSIS 78
5.11.1 IMPORT DATA 78
TABLE 10 IMPORT DATA FOR HS CODE 847690-COMPLIANT PRODUCTS, BY COUNTRY, 2018–2022 (USD MILLION) 78
FIGURE 35 IMPORT DATA FOR HS CODE 847690-COMPLIANT PRODUCTS, BY COUNTRY, 2018–2022 (USD MILLION) 79
5.11.2 EXPORT DATA 79
TABLE 11 EXPORT DATA FOR HS CODE 847690-COMPLIANT PRODUCTS, BY COUNTRY, 2018–2022 (USD MILLION) 79
FIGURE 36 EXPORT DATA FOR HS CODE 847690-COMPLIANT PRODUCTS, BY COUNTRY, 2018–2022 (USD MILLION) 80
5.12 TARIFF AND REGULATORY LANDSCAPE 80
TABLE 12 MFN TARIFF FOR PRODUCTS UNDER HS CODE 847690 EXPORTED BY CHINA (2022) 81
5.12.1 REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 81
TABLE 13 NORTH AMERICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 81
TABLE 14 EUROPE: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 82
TABLE 15 ASIA PACIFIC: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 82
TABLE 16 ROW: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 83
5.12.2 STANDARDS 83
5.13 PORTER’S FIVE FORCES ANALYSIS 85
TABLE 17 INTERACTIVE KIOSK MARKET: PORTER’S FIVE FORCES ANALYSIS 85
FIGURE 37 INTERACTIVE KIOSK MARKET: PORTER’S FIVE FORCES ANALYSIS 85
5.13.1 THREAT OF NEW ENTRANTS 86
5.13.2 THREAT OF SUBSTITUTES 86
5.13.3 BARGAINING POWER OF SUPPLIERS 86
5.13.4 BARGAINING POWER OF BUYERS 87
5.13.5 INTENSITY OF COMPETITIVE RIVALRY 87
5.14 KEY STAKEHOLDERS AND BUYING CRITERIA 87
5.14.1 KEY STAKEHOLDERS IN BUYING PROCESS 87
FIGURE 38 INTERACTIVE KIOSK MARKET: INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR TOP THREE VERTICALS 87
TABLE 18 INTERACTIVE KIOSK MARKET: INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR TOP THREE VERTICALS (%) 88
5.14.2 BUYING CRITERIA 88
FIGURE 39 INTERACTIVE KIOSK MARKET: KEY BUYING CRITERIA FOR TOP THREE VERTICALS 88
TABLE 19 KEY BUYING CRITERIA FOR TOP THREE VERTICALS 89
5.15 INVESTMENT AND FUNDING 89
TABLE 20 INTERACTIVE KIOSK MARKET: INVESTMENT AND FUNDING 89
6 INTERACTIVE KIOSK MARKET, BY OFFERING 90
6.1 INTRODUCTION 91
FIGURE 40 SOFTWARE & SERVICES OFFERING TO DOMINATE INTERACTIVE KIOSK MARKET DURING FORECAST PERIOD 91
TABLE 21 INTERACTIVE KIOSK MARKET, BY OFFERING, 2020–2023 (USD MILLION) 91
TABLE 22 INTERACTIVE KIOSK MARKET, BY OFFERING, 2024–2029 (USD MILLION) 91
6.2 HARDWARE 92
6.2.1 HIGH RETURN ON INVESTMENT TO BOOST ADOPTION OF HARDWARE FOR INTERACTIVE KIOSKS 92
6.2.2 DISPLAYS 92
6.2.3 PRINTERS 92
6.2.4 OTHER HARDWARE 93
6.3 SOFTWARE & SERVICES 93
6.3.1 INCREASED ADOPTION OF CUSTOMIZED INTERACTIVE KIOSKS TO CONTRIBUTE TO SEGMENTAL GROWTH 93
7 INTERACTIVE KIOSK MARKET, BY TYPE 95
7.1 INTRODUCTION 96
FIGURE 41 VENDING KIOSKS TO ACCOUNT FOR LARGEST MARKET SHARE IN 2029 96
TABLE 23 INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION) 96
TABLE 24 INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION) 96
TABLE 25 INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (THOUSAND UNITS) 97
TABLE 26 INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (THOUSAND UNITS) 97
7.2 BANK KIOSKS 97
7.2.1 RISING FOCUS ON REDUCING BANK FRAUDS TO CONTRIBUTE TO SEGMENTAL GROWTH 97
TABLE 27 BANK KIOSKS: INTERACTIVE KIOSK MARKET, BY REGION, 2020–2023 (USD MILLION) 98
TABLE 28 BANK KIOSKS: INTERACTIVE KIOSK MARKET, BY REGION, 2024–2029 (USD MILLION) 99
TABLE 29 BANK KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION) 99
TABLE 30 BANK KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION) 99
7.3 SELF-SERVICE KIOSKS 99
TABLE 31 SELF-SERVICE KIOSKS: INTERACTIVE KIOSK MARKET, BY REGION, 2020–2023 (USD MILLION) 100
TABLE 32 SELF-SERVICE KIOSKS: INTERACTIVE KIOSK MARKET, BY REGION, 2024–2029 (USD MILLION) 100
TABLE 33 SELF-SERVICE KIOSKS: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION) 101
TABLE 34 SELF-SERVICE KIOSKS: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION) 101
TABLE 35 SELF-SERVICE KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION) 102
TABLE 36 SELF-SERVICE KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION) 102
7.3.1 INFORMATION KIOSKS 102
7.3.1.1 Use of information kiosks in healthcare facilities to handle payments and enable digital patient check-in to drive market 102
TABLE 37 INFORMATION KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION) 104
TABLE 38 INFORMATION KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION) 104
7.3.2 TICKETING KIOSKS 104
7.3.2.1 Focus of hospitality service providers to increase sales and improve customer satisfaction to fuel segmental growth 104
TABLE 39 TICKETING KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION) 105
TABLE 40 TICKETING KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION) 105
7.3.3 PHOTO KIOSKS 106
7.3.3.1 Adoption of photo kiosks with modular designs to accelerate segmental growth 106
TABLE 41 PHOTO KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION) 106
TABLE 42 PHOTO KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION) 107
7.3.4 PATIENT INFORMATION KIOSKS 107
7.3.4.1 Need for hassle-free paperwork in hospitals to augment demand for patient information kiosks 107
TABLE 43 PATIENT INFORMATION KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION) 107
TABLE 44 PATIENT INFORMATION KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION) 108
7.3.5 CHECK-IN KIOSKS 108
7.3.5.1 Installation of check-in kiosks in hospitality centers to enable customers to log in and find bookings to fuel segmental growth 108
TABLE 45 CHECK-IN KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION) 109
TABLE 46 CHECK-IN KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION) 109
7.3.6 EMPLOYMENT KIOSKS 109
7.3.6.1 Increased requirement to automate HR platform access to accelerate segmental growth 109
TABLE 47 EMPLOYMENT KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION) 110
TABLE 48 EMPLOYMENT KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION) 110
7.3.7 CASINO KIOSKS 111
7.3.7.1 Need to collate gaming data without human intervention to contribute to segmental growth 111
TABLE 49 CASINO KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION) 111
TABLE 50 CASINO KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION) 111
7.3.8 OTHER SELF-SERVICE KIOSKS 112
TABLE 51 OTHER SELF-SERVICE KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION) 113
TABLE 52 OTHER SELF-SERVICE KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION) 113
7.4 VENDING KIOSKS 113
TABLE 53 VENDING KIOSKS: INTERACTIVE KIOSK MARKET, BY REGION, 2020–2023 (USD MILLION) 114
TABLE 54 VENDING KIOSKS: INTERACTIVE KIOSK MARKET, BY REGION, 2024–2029 (USD MILLION) 114
TABLE 55 VENDING KIOSKS: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION) 114
TABLE 56 VENDING KIOSKS: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION) 114
TABLE 57 VENDING KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION) 115
TABLE 58 VENDING KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION) 115
7.4.1 FOOD & BEVERAGE VENDING KIOSKS 115
7.4.1.1 Increased expansion of virtual retail spaces to foster segmental growth 115
TABLE 59 FOOD & BEVERAGE VENDING KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION) 116
TABLE 60 FOOD & BEVERAGE VENDING KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION) 116
7.4.2 OTHER VENDING KIOSKS 116
TABLE 61 OTHER VENDING KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION) 117
TABLE 62 OTHER VENDING KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION) 117
8 INTERACTIVE KIOSK MARKET, BY LOCATION 118
8.1 INTRODUCTION 119
FIGURE 42 INDOOR LOCATION TO HOLD LARGER SHARE OF INTERACTIVE KIOSK MARKET IN 2029 119
TABLE 63 INTERACTIVE KIOSK MARKET, BY LOCATION, 2020–2023 (USD MILLION) 119
TABLE 64 INTERACTIVE KIOSK MARKET, BY LOCATION, 2024–2029 (USD MILLION) 119
8.2 INDOOR 120
8.2.1 RISING FOCUS TO STREAMLINE RETAIL PROCESSES AND ENHANCE CUSTOMER EXPERIENCE TO BOOST SEGMENTAL GROWTH 120
8.3 OUTDOOR 121
8.3.1 INCREASING INSTALLATION OF KIOSKS AT AIRPORTS AND OTHER HIGH-TRAFFIC AREAS TO DRIVE MARKET 121
9 INTERACTIVE KIOSK MARKET, BY PANEL SIZE 123
9.1 INTRODUCTION 124
FIGURE 43 ABOVE 32” PANEL SIZE TO REGISTER HIGHEST CAGR IN INTERACTIVE KIOSK MARKET DURING FORECAST PERIOD 124
TABLE 65 INTERACTIVE KIOSK MARKET, BY PANEL SIZE, 2020–2023 (USD MILLION) 124
TABLE 66 INTERACTIVE KIOSK MARKET, BY PANEL SIZE, 2024–2029 (USD MILLION) 124
9.2 17–32” 125
9.2.1 RISING INSTALLATION OF DIGITAL SIGNAGE KIOSKS IN HOSPITAL LOBBIES TO FOSTER SEGMENTAL GROWTH 125
9.3 ABOVE 32” 126
9.3.1 SURGING DEMAND FOR KIOSKS TO BOOST BRAND AWARENESS TO CONTRIBUTE TO SEGMENTAL GROWTH 126
10 INTERACTIVE KIOSK MARKET, BY VERTICAL 127
10.1 INTRODUCTION 128
FIGURE 44 BANKING & FINANCIAL SERVICES VERTICAL TO RECORD HIGHEST CAGR FROM 2024 TO 2029 128
TABLE 67 INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION) 128
TABLE 68 INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION) 129
10.2 RETAIL 129
10.2.1 IMPLEMENTATION OF INTERACTIVE KIOSKS IN RETAIL STORES TO BOOST SALES AND IMPROVE ROI TO ACCELERATE SEGMENTAL GROWTH 129
TABLE 69 RETAIL: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION) 130
TABLE 70 RETAIL: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION) 131
10.3 HEALTHCARE 131
10.3.1 ADOPTION OF KIOSKS IN HOSPITALS TO SPEED UP CHECK-IN PROCEDURES TO FUEL SEGMENTAL GROWTH 131
TABLE 71 HEALTHCARE: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION) 132
TABLE 72 HEALTHCARE: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION) 132
10.4 BANKING & FINANCIAL SERVICES 133
10.4.1 RISING DEMAND FOR BANK KIOSKS TO OFFER UNINTERRUPTED SERVICES TO BOOST SEGMENTAL GROWTH 133
TABLE 73 BANKING & FINANCIAL SERVICES: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION) 133
TABLE 74 BANKING & FINANCIAL SERVICES: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION) 134
10.5 GOVERNMENT 134
10.5.1 INCREASING DEPLOYMENT OF KIOSKS IN PUBLIC SECTOR UNITS TO STREAMLINE OPERATIONS TO DRIVE MARKET 134
TABLE 75 GOVERNMENT: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION) 135
TABLE 76 GOVERNMENT: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION) 135
10.6 TRANSPORTATION 135
10.6.1 INCREASING RELIANCE ON KIOSKS TO ACCESS REAL-TIME UPDATES ON TRAVEL RESERVATIONS TO AUGMENT SEGMENTAL GROWTH 135
TABLE 77 TRANSPORTATION: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION) 136
TABLE 78 TRANSPORTATION: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION) 136
10.6.2 ROADWAY TRANSPORT 136
10.6.3 RAILWAY TRANSPORT 136
10.6.4 AIRWAY TRANSPORT 137
10.7 HOSPITALITY 138
10.7.1 RISING USE OF KIOSKS IN HOTELS AND RESTAURANTS FOR CHECK-IN AND PLACING ORDERS TO FACILITATE MARKET GROWTH 138
TABLE 79 HOSPITALITY: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION) 139
TABLE 80 HOSPITALITY: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION) 139
10.8 ENTERTAINMENT 139
10.8.1 INCREASING DEPLOYMENT OF KIOSKS TO BOOK ONLINE TICKETS TO ACCELERATE MARKET GROWTH 139
TABLE 81 ENTERTAINMENT: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION) 140
TABLE 82 ENTERTAINMENT: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION) 140
10.9 OTHER VERTICALS 141
TABLE 83 OTHER VERTICALS: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION) 141
TABLE 84 OTHER VERTICALS: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION) 141
11 INTERACTIVE KIOSK MARKET, BY REGION 142
11.1 INTRODUCTION 143
FIGURE 45 ASIA PACIFIC TO EXHIBIT HIGHEST CAGR IN INTERACTIVE KIOSK MARKET BETWEEN 2024 AND 2029 143
TABLE 85 INTERACTIVE KIOSK MARKET, BY REGION, 2020–2023 (USD MILLION) 143
TABLE 86 INTERACTIVE KIOSK MARKET, BY REGION, 2024–2029 (USD MILLION) 144
11.2 NORTH AMERICA 144
FIGURE 46 NORTH AMERICA: INTERACTIVE KIOSK MARKET SNAPSHOT 145
TABLE 87 NORTH AMERICA: INTERACTIVE KIOSK MARKET, BY COUNTRY, 2020–2023 (USD MILLION) 146
TABLE 88 NORTH AMERICA: INTERACTIVE KIOSK MARKET, BY COUNTRY, 2024–2029 (USD MILLION) 146
TABLE 89 NORTH AMERICA: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION) 146
TABLE 90 NORTH AMERICA: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION) 146
TABLE 91 NORTH AMERICA: INTERACTIVE KIOSK MARKET, BY LOCATION, 2020–2023 (USD MILLION) 147
TABLE 92 NORTH AMERICA: INTERACTIVE KIOSK MARKET, BY LOCATION, 2024–2029 (USD MILLION) 147
TABLE 93 NORTH AMERICA: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION) 147
TABLE 94 NORTH AMERICA: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION) 148
11.2.1 US 148
11.2.1.1 Rising focus on enhancing customer satisfaction at retail stores to propel market 148
11.2.2 CANADA 149
11.2.2.1 Rapid development of touchscreen and display technologies to fuel market growth 149
11.2.3 MEXICO 149
11.2.3.1 Increasing internet adoption to contribute to market growth 149
11.2.4 RECESSION IMPACT ON INTERACTIVE KIOSK MARKET IN NORTH AMERICA 150
11.3 EUROPE 150
FIGURE 47 EUROPE: INTERACTIVE KIOSK MARKET SNAPSHOT 151
TABLE 95 EUROPE: INTERACTIVE KIOSK MARKET, BY COUNTRY, 2020–2023 (USD MILLION) 151
TABLE 96 EUROPE: INTERACTIVE KIOSK MARKET, BY COUNTRY, 2024–2029 (USD MILLION) 152
TABLE 97 EUROPE: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION) 152
TABLE 98 EUROPE: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION) 152
TABLE 99 EUROPE: INTERACTIVE KIOSK MARKET, BY LOCATION, 2020–2023 (USD MILLION) 152
TABLE 100 EUROPE: INTERACTIVE KIOSK MARKET, BY LOCATION, 2024–2029 (USD MILLION) 153
TABLE 101 EUROPE: INTERACTIVE KIOSK MARKET, BY APPLICATION, 2020–2023 (USD MILLION) 153
TABLE 102 EUROPE: INTERACTIVE KIOSK MARKET, BY APPLICATION, 2024–2029 (USD MILLION) 153
11.3.1 GERMANY 154
11.3.1.1 Reliance on advanced technologies to enable secure banking to accelerate market growth 154
11.3.2 UK 154
11.3.2.1 Increase in job advertisements to contribute to market growth 154
11.3.3 FRANCE 155
11.3.3.1 Heightened demand for self-service solutions at banking facilities to drive market 155
11.3.4 REST OF EUROPE 155
11.3.5 RECESSION IMPACT ON INTERACTIVE KIOSK MARKET IN EUROPE 155
11.4 ASIA PACIFIC 156
FIGURE 48 ASIA PACIFIC: INTERACTIVE KIOSK MARKET SNAPSHOT 156
TABLE 103 ASIA PACIFIC: INTERACTIVE KIOSK MARKET, BY COUNTRY, 2020–2023 (USD MILLION) 157
TABLE 104 ASIA PACIFIC: INTERACTIVE KIOSK MARKET, BY COUNTRY, 2024–2029 (USD MILLION) 157
TABLE 105 ASIA PACIFIC: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION) 157
TABLE 106 ASIA PACIFIC: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION) 157
TABLE 107 ASIA PACIFIC: INTERACTIVE KIOSK MARKET, BY LOCATION, 2020–2023 (USD MILLION) 158
TABLE 108 ASIA PACIFIC: INTERACTIVE KIOSK MARKET, BY LOCATION, 2024–2029 (USD MILLION) 158
TABLE 109 ASIA PACIFIC: INTERACTIVE KIOSK MARKET, BY APPLICATION, 2020–2023 (USD MILLION) 158
TABLE 110 ASIA PACIFIC: INTERACTIVE KIOSK MARKET, BY APPLICATION, 2024–2029 (USD MILLION) 159
11.4.1 CHINA 159
11.4.1.1 Rapid advancements in self-service technology to foster market growth 159
11.4.2 JAPAN 159
11.4.2.1 Changing lifestyles and high per-capita income to boost demand for kiosks at retail stores 159
11.4.3 SOUTH KOREA 160
11.4.3.1 Increasing educational programs on digital devices to contribute to market growth 160
11.4.4 INDIA 160
11.4.4.1 Rising focus of retail companies on enhancing customer experience to drive market 160
11.4.5 REST OF ASIA PACIFIC 161
11.4.6 RECESSION IMPACT ON INTERACTIVE KIOSK MARKET IN ASIA PACIFIC 161
11.5 ROW 162
TABLE 111 ROW: INTERACTIVE KIOSK MARKET, BY REGION, 2020–2023 (USD MILLION) 162
TABLE 112 ROW: INTERACTIVE KIOSK MARKET, BY REGION, 2024–2029 (USD MILLION) 162
TABLE 113 ROW: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION) 163
TABLE 114 ROW: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION) 163
TABLE 115 ROW: INTERACTIVE KIOSK MARKET, BY LOCATION, 2020–2023 (USD MILLION) 163
TABLE 116 ROW: INTERACTIVE KIOSK MARKET, BY LOCATION, 2024–2029 (USD MILLION) 163
TABLE 117 ROW: INTERACTIVE KIOSK MARKET, BY APPLICATION, 2020–2023 (USD MILLION) 164
TABLE 118 ROW: INTERACTIVE KIOSK MARKET, BY APPLICATION, 2024–2029 (USD MILLION) 164
11.5.1 SOUTH AMERICA 164
11.5.1.1 Rising demand for automation systems in retail stores to accelerate market growth 164
11.5.2 MIDDLE EAST & AFRICA 165
11.5.2.1 GCC countries 166
11.5.2.1.1 Rising government initiatives on smart city development to augment market growth 166
11.5.2.2 Rest of Middle East & Africa 166
TABLE 119 MIDDLE EAST & AFRICA: INTERACTIVE KIOSK MARKET, BY REGION, 2020–2023 (USD MILLION) 166
TABLE 120 MIDDLE EAST & AFRICA: INTERACTIVE KIOSK MARKET, BY REGION, 2024–2029 (USD MILLION) 167
11.5.3 RECESSION IMPACT ON INTERACTIVE KIOSK MARKET IN ROW 167
12 COMPETITIVE LANDSCAPE 168
12.1 OVERVIEW 168
12.2 STRATEGIES ADOPTED BY KEY PLAYERS, 2021–2023 169
TABLE 121 OVERVIEW OF STRATEGIES ADOPTED BY KEY PLAYERS, 2021–2023 169
12.2.1 PRODUCT PORTFOLIO EXPANSION 170
12.2.2 GEOGRAPHIC FOOTPRINT EXPANSION 170
12.2.3 MANUFACTURING FOOTPRINT EXPANSION 170
12.2.4 ORGANIC/INORGANIC GROWTH 170
12.3 MARKET SHARE ANALYSIS, 2023 171
TABLE 122 INTERACTIVE KIOSK MARKET: DEGREE OF COMPETITION 171
12.4 REVENUE ANALYSIS, 2019–2023 172
FIGURE 49 FIVE-YEAR REVENUE ANALYSIS OF TOP THREE PLAYERS IN INTERACTIVE KIOSK MARKET 172
12.5 COMPANY EVALUATION MATRIX, 2023 173
12.5.1 STARS 173
12.5.2 EMERGING LEADERS 173
12.5.3 PERVASIVE PLAYERS 173
12.5.4 PARTICIPANTS 173
FIGURE 50 INTERACTIVE KIOSK MARKET: COMPANY EVALUATION MATRIX, 2023 174
12.5.5 COMPANY FOOTPRINT 175
TABLE 123 OVERALL COMPANY FOOTPRINT 175
TABLE 124 COMPANY VERTICAL FOOTPRINT 176
TABLE 125 COMPANY OFFERING FOOTPRINT 177
TABLE 126 COMPANY REGIONAL FOOTPRINT 178
12.6 START-UP/SMALL- AND MEDIUM-SIZED ENTERPRISE (SME) EVALUATION MATRIX, 2023 179
12.6.1 PROGRESSIVE COMPANIES 179
12.6.2 RESPONSIVE COMPANIES 179
12.6.3 DYNAMIC COMPANIES 179
12.6.4 STARTING BLOCKS 179
FIGURE 51 INTERACTIVE KIOSK MARKET: START-UP/SME EVALUATION MATRIX, 2023 180
12.6.5 COMPETITIVE BENCHMARKING 181
TABLE 127 INTERACTIVE KIOSK MARKET: LIST OF KEY START-UPS/SMES 181
TABLE 128 INTERACTIVE KIOSK MARKET: LIST OF KEY PRODUCTS OFFERED BY START-UPS/SMES 181
TABLE 129 INTERACTIVE KIOSK MARKET: COMPETITIVE BENCHMARKING OF KEY START-UPS/SMES 182
12.7 COMPETITIVE SCENARIOS AND TRENDS 182
12.7.1 PRODUCT LAUNCHES 182
TABLE 130 INTERACTIVE KIOSK MARKET: PRODUCT LAUNCHES, MAY 2020–JULY 2023 182
12.7.2 DEALS 184
TABLE 131 INTERACTIVE KIOSK MARKET: DEALS, JANUARY 2022–AUGUST 2023 184
12.7.3 OTHERS 186
TABLE 132 INTERACTIVE KIOSK MARKET: OTHERS, JANUARY 2020–JANUARY 2021 186
13 COMPANY PROFILES 187
(Business Overview, Products/Solutions/Services Offered, Recent Developments, and MnM View (Key strengths/Right to Win, Strategic Choices Made, and Weaknesses and Competitive Threats))*
13.1 KEY PLAYERS 187
13.1.1 NCR VOYIX CORPORATION 187
TABLE 133 NCR VOYIX CORPORATION: COMPANY OVERVIEW 187
FIGURE 52 NCR VOYIX CORPORATION: COMPANY SNAPSHOT 188
TABLE 134 NCR VOYIX CORPORATION: PRODUCTS/SOLUTIONS/SERVICES OFFERED 188
TABLE 135 NCR VOYIX CORPORATION: DEALS 189
13.1.2 DIEBOLD NIXDORF, INCORPORATED 192
TABLE 136 DIEBOLD NIXDORF, INCORPORATED: COMPANY OVERVIEW 192
FIGURE 53 DIEBOLD NIXDORF, INCORPORATED: COMPANY SNAPSHOT 193
TABLE 137 DIEBOLD NIXDORF, INCORPORATED: PRODUCTS/SOLUTIONS/SERVICES OFFERED 193
TABLE 138 DIEBOLD NIXDORF, INCORPORATED: DEALS 194
13.1.3 GLORY LTD. 197
TABLE 139 GLORY LTD.: COMPANY OVERVIEW 197
FIGURE 54 GLORY LTD.: COMPANY SNAPSHOT 198
TABLE 140 GLORY LTD.: PRODUCTS/SOLUTIONS/SERVICES OFFERED 198
TABLE 141 GLORY LTD.: DEALS 199
13.1.4 KIOSK INFORMATION SYSTEMS 201
TABLE 142 KIOSK INFORMATION SYSTEMS: COMPANY OVERVIEW 201
TABLE 143 KIOSK INFORMATION SYSTEMS: PRODUCTS/SOLUTIONS/SERVICES OFFERED 201
TABLE 144 KIOSK INFORMATION SYSTEMS: PRODUCT LAUNCHES 202
TABLE 145 KIOSK INFORMATION SYSTEMS: DEALS 203
TABLE 146 KIOSK INFORMATION SYSTEMS: OTHERS 203
13.1.5 OLEA KIOSKS INC. 205
TABLE 147 OLEA KIOSKS INC.: COMPANY OVERVIEW 205
TABLE 148 OLEA KIOSKS INC.: PRODUCTS/SOLUTIONS/SERVICES OFFERED 206
TABLE 149 OLEA KIOSKS INC.: PRODUCT LAUNCHES 208
TABLE 150 OLEA KIOSKS INC.: DEALS 209
TABLE 151 OLEA KIOSKS INC.: OTHERS 209
13.1.6 FRANK MAYER AND ASSOCIATES, INC. 211
TABLE 152 FRANK MAYER AND ASSOCIATES, INC.: COMPANY OVERVIEW 211
TABLE 153 FRANK MAYER AND ASSOCIATES, INC.: PRODUCTS/SOLUTIONS/SERVICES OFFERED 211
TABLE 154 FRANK MAYER AND ASSOCIATES, INC.: PRODUCT LAUNCHES 212
TABLE 155 FRANK MAYER AND ASSOCIATES, INC.: DEALS 213
13.1.7 SOURCE TECHNOLOGIES 214
TABLE 156 SOURCE TECHNOLOGIES: COMPANY OVERVIEW 214
TABLE 157 SOURCE TECHNOLOGIES: PRODUCTS/SOLUTIONS/SERVICES OFFERED 214
13.1.8 EMBROSS 215
TABLE 158 EMBROSS: COMPANY OVERVIEW 215
TABLE 159 EMBROSS: PRODUCTS/SOLUTIONS/SERVICES OFFERED 215
TABLE 160 EMBROSS: DEALS 217
13.1.9 MERIDIAN KIOSKS 218
TABLE 161 MERIDIAN KIOSKS: COMPANY OVERVIEW 218
TABLE 162 MERIDIAN KIOSKS: PRODUCTS/SOLUTIONS/SERVICES OFFERED 218
TABLE 163 MERIDIAN KIOSKS: PRODUCT LAUNCHES 222
TABLE 164 MERIDIAN KIOSKS: DEALS 223
13.1.10 REDYREF 224
TABLE 165 REDYREF: COMPANY OVERVIEW 224
TABLE 166 REDYREF: PRODUCTS/SOLUTIONS/SERVICES OFFERED 224
TABLE 167 REDYREF: PRODUCT LAUNCHES 226
TABLE 168 REDYREF: DEALS 226
13.2 OTHER PLAYERS 228
13.2.1 LILITAB, LLC 228
13.2.2 KAL ATM SOFTWARE GMBH 229
13.2.3 ACANTE 230
13.2.4 ZEBRA TECHNOLOGIES CORP. 231
13.2.5 SLABB KIOSKS 232
13.2.6 ADVANTECH CO., LTD. 233
13.2.7 VERIFONE, INC. 234
13.2.8 AILA TECHNOLOGIES, INC. 235
13.2.9 ADVANCED KIOSKS 236
13.2.10 DYNATOUCH CORPORATION 236
13.2.11 PEERLESS-AV 237
13.2.12 LAMASATECH LTD 238
13.2.13 IQMETRIX 239
13.2.14 SITA 240
13.2.15 GRGBANKING 241
*Details on Business Overview, Products/Solutions/Services Offered, Recent Developments, and MnM View (Key strengths/Right to Win, Strategic Choices Made, and Weaknesses and Competitive Threats) might not be captured in case of unlisted companies.
14 APPENDIX 242
14.1 INSIGHTS FROM INDUSTRY EXPERTS 242
14.2 DISCUSSION GUIDE 243
14.3 KNOWLEDGESTORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 246
14.4 CUSTOMIZATION OPTIONS 248
14.5 RELATED REPORTS 248
14.6 AUTHOR DETAILS 249
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